emplois

YIELD ANALYST

Baboo is a growing Geneva based airline with a network of 23 European destinations. As part of our expansion plan we extended our fleet up to 5 planes in 2008 (Dash8 Q400, EMB 190). Therefore we are actively seeking to complete our dynamic Commercial team with a:Yield Analyst

In this role you will be responsible for setting the optimal fares and seat allocations in order to optimize the revenue.

Main responsibilities:

- Review and analyze the prices history, the booking profiles, the market surveys, and competitor analysis in order to come up with the optimal strategic or tactic price (promotion) for each market.
- Monitor, report and compare fares: the load percentage and the revenue to the rotation cost (flight cost) in order to fine tune the commercial strategy.
- Administer the host reservation system in order to make necessary update (price, flight, profiles of the classes, the destination) in order to ensure proper running of the reservation system so that clients can book for the flight.
- Coordinate the flight status with the operations department in order to update the web and inform the call centre department to make sure that clients are aware of the changes.
- Report the demand on destinations in order to give recommendations related to the planning and commercial departments in terms of frequencies of the existing flights
- Prepare special quotations for groups (6-74 persons), subscriptions (frequent flyer for corporate and individual)  and escapes (packages) in order to provide competitive prices to the sales team
- Prepare the sales and marketing (promotions) reports and present them to the management. Make appropriate recommendations.
- Coordinate the code share agreement

Minimum requirements:

- B.B.A  - Bachelor degree in aviation is a plus
- General understanding of aircraft operation
- Previous experience in revenue management
- Airmax knowledge is a plus
- Good knowledge in the aviation field
- Very good Microsoft knowledge, Excel and Access
- Advanced Reporting skills 
- Very strong analytical skills.
- Strong ability to analyse
- Fluency in English and French
- Swiss citizen or EU

If you share our vision, understand our mission statement and embrace our values, you will enjoy the Baboo team spirit. Join us and participate in the growth of Baboo by applying now.  Please send your CV and cover letter by email only to: recruitment@flybaboo.com    / www.flybaboo.com

UN / UNE AGENT(E) DE RESERVATION

SALES MANAGER, SOUTHERN EUROPE

SALES MANAGER, EASTERN EUROPE

Baboo is a Geneva based airline with a network of 23 European destinations. As part of our expansion plans, we are actively seeking to complete our dynamic Sales team with a :sales Manager, Eastern Europe

In this role you will be responsible for promoting the "Baboo experience & values" in online countries of Eastern Europe (Russia, Ukraine, Bulgaria), developing and maximizing international sales by promoting sales activities through efficient support to GSA, according to the company goals and strategies.

Main Responsibilities

- Analyze the local market (competitor's capacity / pricing, structure of the distribution, marketing / media, etc…)
- Design, collect, analyze RFP for potential Baboo GSA and make recommendation
- Assist the GSA in developing and implementing Sales and Marketing plans
- Co-ordinate the implementation of the technical support (Sabre) to the GSA.
- Checking on invoices and groups bookings related to the GSA.
- Communication company update to the GSA on a regular basis.
- Visit the Trade and Corporate Key Accounts.
- Implement adapted incentive program for the travel trade.
- Conclude corporate agreement with Key Corporate players.
- Develop Abos and group sales
- Maintain and develop business relationship with travel chains HQ.
- Analyze and report the travel trade sales performance.
- Analyze and take adequate measures to improve directionality
- Represent Flybaboo at major trade shows

Requirements

- Bachelor degree
- IATA / Travel agent diploma
- Min. 7 years experience in the travel industry
- Previous work experience for an airline GSA or a IATA airline
- Understands the Travel industry, GSA services, sales processes and complex technical issue and processes.
- Advance knowledge of MS office, and at least 1 GDS.
- Fluent in Russian and English. French and other Eastern Europe languages would be an asset.
- Excellent presentation and education
- Organizational skills and ability to work independently
- Proven communication skills including tact and diplomacy
- Goal oriented
- Can effectively communicate and apply the organization's mission, vision & strategic goals
- Team player
- Willing to work in Eastern Europe with regular travels into the area and to Geneva HQ

If you share our vision, understand our mission statement and embrace our values, you will enjoy the Baboo team spirit. Join us and participate in the growth of Baboo by applying now. Please send your CV and cover letter by email only to: recruitment@flybaboo.com / www.flybaboo.com

FINANCIAL CONTROLLER

Baboo is a Geneva based airline with a network of 23 European destinations. As part of its expansion plans, the company is actively seeking to complete its financial team with a:

Financial Controller

In this role you will be responsible for financial processes and controls.

Main responsibilities

- Implement, review and maintain financial processes.
- Implement, review and maintain financial controls
- Control monthly closings
- Control variances actual / budget

Profile

- Ba - Bachelor degree, major in finance/economics is a plus
- Controlling Brevet Fédéral
- Min. 2-3 years of experience in finance
- Strong knowledge of internal controls and accounting processes
- Can do attitude, hands on approach, flexible and pragmatic
- French & English fluent
- Good communication skills

If you share our vision, understand our mission statement and embrace our values, you will enjoy the Baboo team spirit. Join us and participate in the growth of Baboo by applying now. Please send your CV and cover letter by email only to: recruitment@flybaboo.com / www.flybaboo.com

DASH 8 400 & EMBRAER 190 COMMANDERS AND FIRST OFFICERS

Baboo is a growing Geneva based airline with a network of 23 European destinations. As part of the expansion plans the company will extend its fleet with new Dash 8 400 and Embraer 190s. In order to complete our dynamic Flight Crew team, we are looking for:

Dash 8 400 Commanders and First Officers
Embraer 190 Commanders and First Officers

Minimum requirements:

- Q400 : multicrew time 3000 hours for CMDs, ab initio welcome for F/Os
- EMB : multicrew time 5000 hours for CMDs, minimum 1000 hrs for F/Os
- JAR/ATPL for CMDs, frozen ATPL and MCC for F/Os
- Valid Instrument rating
- Current on Embraer 170/190 a plus
- Valid Class 1 Medical certificate
- Swiss or EU citizenship
- Fluency in English and French
- Position based in Geneva (Switzerland)

If you share our vision, understand our mission statement and embrace our values, you will enjoy the Baboo team spirit. Join us and participate in the growth of Baboo by applying now. Please send your CV and cover letter only by email to: recruitment@flybaboo.com / www.flybaboo.com

CABIN CREW EXPERIMENTEE

CABIN CREW

Baboo est une compagnie aérienne genevoise qui offre 23 destinations européennes. Dans le cadre de son expansion nous recherchons activement pour compléter notre dynamique équipe de Flight Crew des Cabin Crew

Requirements:

- Age : 20-30 ans
- Très bonne connaissance de l’anglais et du français
- Personnalité dynamique flexible et créative
- Esprit orienté vers le client
- Apte a travailler sous pression, être en bonne santé
- De nationalité suisse ou européenne
- Expérience à l’étranger serait un plus

Responsabilités principales du poste : 

- Procurer un service professionnel et personnalisé à nos clients
- Assurer la sécurité de nos clients
- Promouvoir et développer la “Baboo attitude”
- Prendre des initiatives afin de procurer à notre clientèle une véritable “baboo travel “ expérience.

Si vous avez la même vision, si vous comprenez notre mission, si vous partagez nos valeurs, vous devriez vous sentir à l’aise avec l'esprit Baboo. De plus, si vous souhaitez participer à la croissance de Baboo nous vous invitons à envoyer votre CV et lettre de motivation (avec photo) à l’adresse email suivante (seul les offres faites par email seront traitées): recruitment@flybaboo.com / www.flybaboo.com

BACK-FRONT OFFICE AGENT

Flybaboo est une compagnie aérienne genevoise qui offre 16 destinations européennes. Dans le cadre de son expansion notre compagnie va augmenter sa flotte jusqu’à 5 avions en 2008  (Dash8 400, EMB 190). C’est pourquoi nous recherchons activement un(e) : Back-Front Office Agent

Responsabilités:

- Assister nos clients en cas d’irrégularités en leur fournissant un support et de l’aide
- Suivre et résoudre les plaintes
- Appliquer les politiques de remboursement en respectant les lignes directives
- Maintenir et aider à développer les standards de qualité et l’image de Flybaboo en coordination avec les membres de l’équipe et les autres départements.
- Préparer des rapports décrivant les problèmes et les incidents majeurs
- Fournir aux clients toutes les informations requises

Exigences:

- Très bonnes connaissances du français et de l’anglais, d’autres langues seraient un atout
- Compétent en informatique: Microsoft office, GDS et Sabresonic seraient un atout
- Expérience précédente en service clientèle serait appréciée
- Orienté client
- Etre diplomate, positif et patient
- Avoir une bonne résistance au stress
- Poste basé à Geneve (suisse)

Si vous partagez notre vision, si vous comprenez notre mission, si vous possédez nos valeurs, vous devriez vous sentir à l’aise avec l'esprit Baboo. De plus, si vous souhaitez participer à la croissance de Flybaboo nous vous invitons à envoyer votre CV et lettre de motivation à l’adresse email suivante (seul les offres faites par email seront traitées): recruitment@flybaboo.com / www.flybaboo.com

ASSISTANTS GROUND HANDLING

Baboo est une compagnie aérienne genevoise qui offre 23 destinations européennes. Dans le cadre de son expansion nous recherchons activement pour compléter notre dynamique équipe de Ground Handling des

Profil:

- Bonnes connaissances de la réglementation (sûreté, sécurité, aéroportuaires
- etc…) Connaissances des textes européens, OFAC,
- Bonnes connaissances linguistiques,
- Bonne organisation du travail (structuré)
- Aptitude à prendre des responsabilités,
- Savoir gérer avec diplomatie des situations conflictuelles,
- Attitude commerciale et la « can do » attitude,

Responsabilités principales du poste :

- Assurer le bon fonctionnement de l’exploitation passage et piste (ponctualité…)
- Maintenir une qualité de service constante auprès des clients
- Garantir le respect du Quality System
- Intervenir sur les vols (départs/arrivées) en cas de nécessité,
- Etre l’intervenant opérationnel auprès des autorités aéroportuaires, service Disptach et autres escales,
- S’assurer de la bonne préparation des vols (seating, pré-assignement, Pnl, Pil, Notoc…),
- Assurer les relations avec les équipages techniques, commerciaux et administratifs,
- Gérer les irrégularités clients (retard, déroutement, annulation…) en concertation avec le Dispatch,

Si vous avez la même vision, si vous comprenez notre mission, si vous partagez nos valeurs, vous devriez vous sentir à l’aise avec l'esprit Baboo. De plus, si vous souhaitez participer à la croissance de Baboo nous vous invitons à envoyer votre CV et lettre de motivation à l’adresse email suivante (seul les offres faites par email seront traitées): recruitment@flybaboo.com / www.flybaboo.com